As a software editor, an update of our tool is available on a regular basis with new features.
The after-sales software works on all devices (Phone, Tablet, PC Windows & MAC), it allows you to remotely monitor the activity of your employees.
The management software allows you to enter the whole repair form in a few clicks on the same page. The customer will be created automatically as well as the product and the tasks
The statuses allow to send automatic notifications, for example "Repair completed" will send an SMS and email to the customer to notify him that the repair is completed and his material is available in store
A synthetic view of the repair statuses allows you to see at a glance all the sendings: SMS / EMAIL or CONFIRMATION
You can include in the repair form, the sale of materials to avoid entering a repair form and a sale form.
After diagnosing the problem, you will modify the assumption of responsibility to make the estimate. Before you can start the repair, you need the owner's approval.
The validation status allows you to send the quote validation request remotely, the customer clicks on the validation link and accepts or refuses the quote
A notification is sent to you and to the customer, this allows to keep a trace in case of litigation
Plan and assign your repairs to your technicians in a few clicks
The sales module allows you to enter a sale in a few clicks